How did the old established families of Florence live in their centuries-old palaces and how is their life there today? Which works of art are hidden inside their walls, normally not open to the public?
COST OF THE TOUR for each person (minimum 7 people): 70 € For groups: each additional person over 7 people: 60 € each. Prices include: tour guide, organization and entrance fees, they do not include lunch, tips and other extras. Children up to 10 years old accompanying family members do not pay and need no reservation. Children from 10 to 18 years old will receive a 50% discount on the fee of 70 € (in private tours this discount will be applied only with a minimum of 7 paying adults), an identity card will be necessary to verify the age. The system accepts online reservations only for the full amount, if you have children between 10 and 18 years old, please book them as adults and then send us an email to complete the order and be refunded of the difference.
How did the old established families of Florence live in their centuries-old palaces and how is their life there today? Which works of art are hidden inside their walls, normally not open to the public? We will have the privilege of visiting a historical private palace in Florence, opened exclusively for us, and of admiring the interiors featuring antique furniture, paintings and frescoes. Walking through the courtyards, bedrooms and halls, we will be able to imagine and retrace the stories of the most important characters who have lived there. To protect the privacy of the owners the name of the palace to be visited will be communicated on the day of the tour together with the itinerary, which will be established depending on the availability of the owners themselves. INCLUDED: guided tour accompanied by an art historian tour guide, entrance fees for the private palace, churches or chapels connected with the tour. Headset for groups of 10 people or more. NOT INCLUDED: Transport is not included, the walking tour will take place in the city centre. Only a moderate amount of stairs is included in the walking tour, however we suggest wearing comfortable shoes. Please remember to have suitable knee-length clothing and covered shoulders to tour the places of worship. DAYS AND TIMETABLE: from Monday to Saturday, meeting at 9.00 am., departure 9.15 am. Length of the tour: max 3 hours. The tour will not take place in the month of August, during the Christmas and Easter holidays or during other religious and national holidays (April 25, May 1, June 2, June 24, November 1, December 8) MEETING POINT: in front of the main entrance to Palazzo Strozzi, in Piazza Strozzi. LANGUAGES: Italian, English, French, Spanish. PARTECIPANTS: minimum 7 paying - maximum 20 people IMPORTANT: Booking will be confirmed as soon as the minimum number of 7 participants has been reached. Nevertheless, in order to secure your place, full payment must be made at the time of booking. As soon as the tour has been confirmed a voucher will be sent, which must be exhibited at the meeting point. Should the tour not reach the minimum number of participants and therefore be cancelled, full reimbursement will be made. To take part in the activities of the Città Nascosta cultural association is necessary to become a member. In order to allow us to issue your membership card we will ask your personal data in the order form. Becoming a member of Città Nascosta doesn’t involve any further obligation or engagement, it is only functional to the participation in this tour or other organized by the association. The cost of the membership card is included in the reservation fee of this tour. Reservation conditions: In the case of circumstances beyond the control of Città Nascosta (road conditions, strikes, delays, changes in the opening times of museums or other problems) at any moment the tour may be modified or substituted with an alternative service of the same category. In this case, the price will not be modified and any variation will be proposed and communicated before the departure of the tour. During the peak tourist season should there be delays entering th museums despite the reservation When, independently from the reservation, in the time of the peak tourist season, there are delays for entering the museums, Città Nascosta and its staff can not be held responsible. Cancellation policies: In order to avoid penalties, Città Nascosta must receive written communication of cancellation at least 10 working days in advance of the date fixed for the tour. For cancellations received from 9 to 7 working days prior to the tour 70% of the total amount will be refunded. For cancellations received from 6 to 4 working days prior to the tour 50% of the total amount will be refunded. For cancellations received 3 working days prior to the tour there will be no refund. If, for any reason, Città Nascosta is forced to cancel the tour, the customer will be refunded only for the amount paid for the tour and Città Nascosta will not be held responsible for any further cost related to the refund. Group tours: start at the established time. Private tours: the guide will wait no longer than 60 minutes and customers arriving after this time limit will not be refunded. There will not be refunds for customers who lose contact with the guide or fail to complete the tour. Any complaints must be made by written communication to Città Nascosta within 10 working days from the tour.